Jobs in Milton Keynes | October 2024 Opportunities

The role of the Customer Service Co-Ordinator is to manage a number of key strategic whole accounts based in EMEA. The aim is to ensure our customers are having the best experience we can offer and support our Sales Representatives and internal departments with questions, concerns and demands that arise regarding accounts and orders. This position reports to the Senior Customer Service Manager Responsibilities Respond to all customer queries in a timely and efficient manner Provide strong administrative and customer service support to both the customer and sales team. Become an “expert” in your customer group Keep your manager informed of any challenges with your customers/orders etc on a weekly basis Enter orders into SAP where required. Analyse order book and inform customers and sales teams of any challenges preventing the orders from shipping. Ensure orders are accurate and as the customer requested them by reviewing them prior to the shipping window opening. Communicate and key customers on a regular basis to review the shipping season, and prepare for the next one. Check error and order book reports daily to ensure orders are reaching our customers on time. Facilitate and support cash collection activities and keep sales teams in the loop throughout the process. Review aged debt with the sales team to ensure all parties are aware of any credit concerns. Build and develop strong working relationships with external and internal customers. Assist customers with pricing, credits, invoices and terms. Investigate initial requests for returned items, negotiate with customer to keep items and correct the situation as needed; complete appropriate RA paperwork in timely manner. Provide strong support for all sales reps in terms of order book management information, and any associated risks to the orders. All other duties and special projects as assigned Knowledge and Experience Through a minimum of two to three years of general office experience, you must be able to demonstrate acquired skills and measurable success in each of the following areas: Good working knowledge of Microsoft Office, in particular, Excel SAP experience is desirable, but not essential Excellent communication and organizational skills Passionate about customer service A keen eye for detail Excellent verbal and written communication skills Qualifications and Achievements Personal and Leadership Skills Through experience, you must be able to demonstrate achievement over time in the following areas: Excellent time management skills Enthusiastic positive person who embraces work with a sense of urgency and persistence. Ability to work within a team environment, contributing and sharing best practices, resources and ideas An interest in sports and fashion would be highly beneficial Please note that this role is 4 days working in our Milton Keynes office, and 1 day working from home.

Pet Health Checker Towcester, Northamptonshire £12.48ph, 20 hours pw hours to be worked between 06:00 & 15:00 This role is a 12-month fixed term contract. A driving licence and access to a vehicle will be essential. Here at Pets , we want people who are passionate abo n be found here Endorsement Form.docx and can be attached as a document along with your application. ut pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat. People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level. It is fast-paced, innovative, fun, and we put people at the very heart of everything we do. Right now, we are looking for a Pet Health Checker to join our Pet Delivery Team in Towcester, Northamptonshire . The Role Pet Welfare is our top priority and in this job role you will be responsible for exactly that. As part of a team of Pet Health Checkers you will be reporting to the Small Animal Welfare Manager and your main remit will be to assess the health of pets before preparing them for travel. Other duties will include (but are not limited to) deep cleaning of working areas, managing usage orders, cleaning out and providing food and water to the pets. Although experience of pet health care and farm work is desirable, full training will be provided. Hours of work will be between 6am to 3pm with flexibility required. Key Responsibilities Conduct a thorough health check on a variety of pets such as rabbits, guinea pigs, hamsters, gerbils, and rats. Assess pet health and make decisions based on pet welfare. Prepare pets for travel. Keep up to date with latest training provided and pet care knowledge. Maintain good time management, work to high standards within allocated working hours. Clean pet enclosures Provide food and water for the pets. Manage usage items and place orders when needed such as PPE, grooming equipment, cleaning equipment, pet related food and bedding. Clean the site facilities and maintain high levels of surface and equipment hygiene. Contribute to disease management and prevention of cross contamination. Work to set policies and procedures. Communicate effectively with colleagues and external stakeholders. What you will bring Belief in our number one value: We put pets first. Previous experience in animal health and/or a farm background is desirable. Strong communication skills Excellent time keeping Strong team player Attention to detail. Able to use own initiative; some last-minute decision making is required. Full/Clean Driving License. What you will get in return Attractive rates of pay. Annual Leave (including Bank holidays), with an increase after 2 years continuous service. An extra days holiday when it is your birthday. Stakeholder pension plan Personal Health Insurance scheme (if in Pension Scheme) Life assurance 20% Pets at Home discount scheme after 12 weeks service Pets Treats voluntary benefits package Click here to read our Values & Behaviours Click here for more details and her benefits Please note that we reserve the right to close this job advertisement prior to the stated closing date if suitable candidates are identified. We encourage interested applicants to submit their applications promptly. Pets just see people. They are not biased, and they do not discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience do not perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you ADZN1_UKTJ