Jobs in Oldbury | December 2024 Opportunities

Position: Childrens Support Worker Reference: 14489 Location: Walsall Salary: 11.12 Hours: 30 : - Childrens Support Worker Location - Walsall Hourly Pay-£11.12 per hour Contract type - permanent Working hours - 30 hours/week About the Service Anyone can be a victim of domestic abuse. Our domestic violence services protect women, men and children who are experiencing abuse. We have a range of services to support our clients, whether they need help leaving an abusive home or rebuilding their life after domestic abuse. We provide emergency short-term accommodation for women and men, with or without children, who are escaping abuse. In your new role, you will: Support clients with needs identified for their children in their individual support plan Facilitate and support children in decision making; promoting choice and independence Plan, prepare and deliver sessions to children on a 1:1 and a group basis, whilst parents are receiving domestic abuse support Delivery of regular individual and family sessions working towards improving the overall wellbeing of children as well as strengthening the family unit Deliver innovative group sessions that coincide with local and national days of interest/event/celebrations Organise consultations, meetings with children and parents to ensure parents are included in their child`s play and development. Organise outdoor/ indoor activities during half term for children and parents through consultations and meetings to meet needs of every child. Maintain client records, both written and electronic and to ensure effective communication within the team and with any statutory or voluntary organisations involved in support e.g., Schools, social services, police, etc Liaise with statutory and voluntary organisations to ensure all children are safeguarded Create local partnerships with health workers, schools, nurseries, social workers etc and draw up processes for referral pathways Produce regular reports and monitoring information To empower children and young people to develop a positive attitude to life and self-image, to promote gender equality, to build on their strengths, confidence and self-esteem You will: Be qualified, capable/ willing to gain qualification and/or have equivalent level of skills and experience to NVQ level 3 in Social Care Have significant experience of working with and in a child, young people and families setting Have knowledge and understanding of issues that relate to vulnerable children, young people and families. Have experience of being able to calmly respond to difficult situations and handle emergencies without immediate supervision Have the ability to deal with a demanding workload and to prioritise effectively whilst maintaining attention to detail Have experience of and ability to use Microsoft Office Word, Excel and Outlook to an intermediate standard Have experience working in a fast paced environment, whilst maintaining integrity and confidentiality. Have experience of and confidence in liaising with external agencies including multi-agency working. Be able to deal with complex issues that face children and their family. Understand the importance of confidentiality and the need to follow policy and procedures Access to your own car and drivers license Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious. You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

At Jewellery Quarter Bullion our mission is to create an accessible, simple & enjoyable customer experience across all of our brands and websites. We are seeking a dedicated and enthusiastic Bullion Trader to join our sales and customer service team. You will be focused on providing exceptional support to our English-speaking clients, helping them with product advice, handling enquiries, and driving sales through excellent customer service. This is a dynamic role where you will learn about our products and industry, and work closely with our vibrant and collaborative team. Please note: this role cannot be performed remotely. We do not sponsor visas. Role Responsibility Customer Engagement: Answer inbound calls and emails, providing high-quality assistance to our customers. Sales Focus: Drive sales by following up on customer leads and delivering comprehensive product knowledge. Product Information: Offer detailed guidance on product specifications, check prices and availability, and process customer orders efficiently. Compliance: Finalise payments and perform compliance tasks related to customer onboarding and transactions. After-Sales Care: Take ownership of after-sales support, ensuring any issues are resolved promptly and to the customer's satisfaction. Administration: Carry out various administrative duties, including record-keeping and updating systems. Support: Provide assistance to other teams as needed, contributing to the overall success of the company. The Ideal Candidate Excellent communication skills and confident phone manner. A passion for delivering exceptional customer service and a proactive approach to generating business. Ability to learn and retain product knowledge, helping you offer tailored solutions to clients. Strong organisational skills and attention to detail. Team player with a positive attitude, thriving in a collaborative and fast-paced environment. Previous experience in a sales or customer service role is advantageous but not essential. Package Description £26,500 - £30,000 OTE based on experience 25 days of holidays 8 days Bank Holidays and the opportunity to buy 5 extra days per year Cycle to Work Scheme (worth up to 5% of basic salary) Company Events Employee Discount Health & Wellbeing Program Referral Programme Store Discount About the Company Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 15 years has grown our flagship brand, BullionByPost.co.uk, to become the UK’s no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands as part of our rapidly expanding international footprint. We provide customers with the opportunity to buy and sell precious metals with ease and confidence. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. We Value: INTEGRITY - We’re committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards. AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving. AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect. CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty. EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input. If you're excited to contribute to a growing business and resonate with our values, we would love to hear from you. Apply now and let's explore how you can make a difference at Jewellery Quarter Bullion.