Jobs in Stourbridge | December 2024 Opportunities

ABOUT THE ROLE Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.30 per hour worked. Additional payments may also apply depending on location and skills. Fancy a festive in-store role? We’ve got all kinds of opportunities and shifts available. Across the country, our customers count on us to make magic happen during the festive season. And we need your help. Working in store, you'll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. No day is ever the same, and you'll feel your impact on every shift, as you send customers home with a smile. What's more? No experience is necessary - just the right attitude. Because here, it all comes down to helping people: customers, colleagues, communities. If you’re warm and welcoming, you’ll feel right at home with our caring, friendly bunch. It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let’s make every day a little better. Especially at Christmas. PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. YOU WILL BE RESPONSIBLE FOR You’ll help deliver Christmas cheer for households across the nation. You’ll provide support in store during the busy festive period. You could be stocking shelves and making sure products are where they need to be. Or, you could be serving customers and putting together orders for our Click and Collect service. Whatever the task, you’ll take pride in making sure that customers get a brilliant experience. YOU WILL NEED A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador. ABOUT US At home or on-the-go, we want to be every customer’s favourite way to shop. That’s why our purpose is to serve our customers, communities and planet a little better every day. We are happy to support flexibility for our colleagues in stores, and this can mean different things for different people. So if you are interested, we are happy to discuss how we can make this work for you, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. It’s our policy to offer our festive colleagues joining us a minimum of 12 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 7.5) we have opportunities for this too and would still love to hear from you. Everyone’s welcome Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. Please note If the role involves working in the warehouse, beers, wines & spirits, bakery, or driving, we are only able to accept candidates over the age of 18. While we're unable to provide individual feedback to all applicants, we will aim to provide feedback to candidates who are interviewed. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. For more information

Title: Energy Expert Department: Sales Location: West Brom Hub Salary: £25,272 Hours: Monday – Saturday, shift rotation basis We are looking for people to join us in our West Brom Retail Hub, where you will interact with customers through face to face, telephony, and live chat. Don’t worry if you don’t have previous experience in the energy industry, as all of this is covered in our comprehensive induction at our Head Office in Chandlers Ford, (all expenses paid). Although this role offers 40 hours per week, Monday to Saturday, you will need to attend our Chandlers Ford office for a 4-week period, to ensure you have all the knowledge and tools to support our customers. Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. What does this role involve? Our Energy Hubs are located on the high streets, to service customers in the community. Be the Solution: Using our in-house CRM system, your can-do attitude will shine as you tackle customer inquiries head-on, whether it’s about bills, complaints, technical meter stuff, or booking engineer meter installations. Power Up: Top up customers’ gas and electric meters like a pro. Energy Whisperer: Share energy efficiency tips and tricks with our valued customers. Transaction Maestro: Handle PayPoint and Payzone transactions with finesse. Sales and Service Goals: Work toward targets like a champ. Utilita Ambassador: Sell our fantastic products to those who need them. Community Champion: Collaborate with local charities and organisations, making a difference while promoting our charitable foundation, ‘Utilita Giving.’ Adaptability: Whether it’s face-to-face interactions, live chat, or phone support, you’ll be able to seamlessly switch between channels. Who are we looking for? You will be a positive and solution focused individual with a can-do attitude, as we strive to resolve all customer queries at first instance. Your ability to adapt will enable you to move between different customer contact, whether this is face to face, live chat or on the phone supporting as an overflow to our contact centre. Previous experience in a customer focused role, either face to face or telephony is advantageous. Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. What we can offer you? The Important Things! (FYI Benefits available from your first day!) Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability. Career progression – we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards. Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays. Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis! Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service. Pension – we contribute 4% of your salary when you contribute 5%. About Us We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household. Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before. Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company! Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd