Jobs in Sunderland | December 2024 Opportunities

About The Role Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Replenishment departments, working our fresh and ambient products out onto the shop floor. We want all our customers to have the best experience possible and availability of products is key to this experience. These roles will involve replenishing to stock our shelves with our great products. You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support. In return for your hard work we will offer you: Fully flexible shift patterns Six weeks holiday (including bank holidays) 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised in store cafe or shop floor ranges Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We want to provide everyone with the opportunity to succeed in their role and career with us. It's one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey. Find out more about working in Retail at Morrisons here. About You You'll be the kind of person who: Helpful and friendly style Loves going above and beyond for our customers Enjoys being active and working in a fast paced varied environment Likes to use your own initiative to help support and resolve customer queries Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety Please note: We will only recruit individuals who are over the school leaver's age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety. What happens next? Click apply today to join our team - it only takes a couple of minutes! We'll contact you soon, so please check your emails and phone regularly. At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at [email protected]. Alternatively if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this. About Us Description: Not Specified About The Company We love providing our customers with a great shopping experience they won't find anywhere else. We are one of the UK's largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We've lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we'd love to meet you... We're Foodmakers and Shopkeepers and together, we make Morrisons What we make,

Office Administration Part Time Work from Home Computer Job Work from Home Administration - Computer Online Data Entry & Short Studies/Feedback - Part Time & Full Time Work - No Experience Needed, Training Provided We specialize in market research and are looking for help in some of our work at home computer positions. We are currently looking for individuals interested in participating in remote short studies and data entry/feedback for our company and our industry partners. No experience is required as we provide full training through our online Zoom training. Salary: Data Entry Work from Home - Part Time Computer Job Based on experience, this position pays up to £34.00 per hour. Some of the Industries in Which We Work. Administration Aerospace - Aviation & Atmosphere Science Air Travelers & Airlines - International & Domestic Carriers Amazon Apparel/Accessories/Textiles - Online/Retail/Remote Automotive - Design, Development, Manufacturing Beverage Beverage Industry - Trends, Formulations & Technology Candy/Confectionery - Chocolate,Sugar, Gum Products Computers - Information and Online Communication Technology Customer Service Data Entry & Analytics Education - Instruction and Training - Work from Home Programs Film/Movie - Production, Film festivals, Distribution Health Care - Public & Home Care Manufacturing - Raw Materials & Machinery Marketing & Study Design Outdoor Gear - Outdoor Gear & Equipment Pet Foods/Supplies/Pet Owners Restaurants/Food Service Travel/Tourism - Local/International Toys - Industry Trends/Changes Qualifications: Must have high speed internet with good working connection. Must have a home desktop/laptop or smart phone with functioning camera & microphone. Must have a quiet work space. Skills: Outstanding communication and interpersonal abilities. Excellent organizational skills. Knowledge of basic computer programs and basic typing abilities including email response and data entry. Ability to handle sensitive information. Pays attention to detail and able to submit work without error. Job Perks: No commute when working from your home office. No experience required. All positions come with full training. Options to meet with groups or join in online. Options to choose hours and whether you work part-time up to full-time. Explore what is coming to market and help companies improve products & services. Growth in companies through participation & seniority. More About Us. Before a business ramps up production and begins an expensive marketing campaign, they look to find answers from real-world consumers. They want to know such things as what age group would most likely purchase the item they're selling and what income bracket does that age group fall into? Maybe they want to know how often one would need their service and in what parts of the country do these individuals live. So, how do we go about helping find these answers? Well we have an array of tools we use to pinpoint the needs of our customers. We use concept testing, tracking studies, choice modelling, risk analysis, advertisement research, online surveys and focus groups to name a few. But none of these work unless we have participants who are willing to answer questions, join focus group zoom meetings or even test products hands-on and provide feedback. We also need assistance creating questions that serve to extract information from future consumers. We need help in extrapolating raw data from surveys, entering data into software and interpreting what it all means. We need all kinds of help and the best part is that all the work we need done can be done from your home office. If you feel like you have interest in working remotely and in temporary part-time or full-time positions, feel free to submit your application. You could become an integral member helping businesses understand their market and

Support Worker Newcastle Tyneside Foyer, and working with customers in the community Permanent full time (37.5 hours per week) Pay £12 per hour (£23,464 per annum) and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Support Worker, you'll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as our Support Worker Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans. Our customers have complex mental health and often need support with medication prompts and accessing their local communities Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. follow and report and changes to risk assessments, support planning, goal setting and introducing them to the world of customer involvement and our amazing HAP programme Cuppas, chats and catch ups. There's no rushing from one customer to the next here! Plenty of time to work together with colleagues too. Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! You bring Passion to support our customers to live their best life, working together with an eye for detail Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children The ability to work on your own initiative, remain calm under pressure and have a resilient approach Recognise every customer is different and you're able to adopt a flexible, personal approach, listening to customers to understand their needs To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! this is preferred but not essential Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join Angela and our amazing supportive team members, we're super passionate about what we do! We're really proud of our step service and the ongoing achievements of our customers. We're a supportive bunch and like to get together as a team whenever possible Job details Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasions The role is Permanent full time (37.5 hours per week), working on a two week rolling rota, occasional weekend may be required. We are a 24/7 service and there is also a need for sleep ins Able to use technology to update support plans, complete online learning and to collaborate with colleagues. You'll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work! What's in it for you? 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Worker, find out about us and for help to apply. S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by

Our reception teams are at the heart of everything we do, navigating patients to the most appropriate member of our team as quickly as they can. Using practice policies and protocols to respond to patient and partner organisation queries effectively and efficiently to ensure we provide the best care possible. Main duties of the job Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Care Navigation - Signpost patients to the most appropriate service (internally or externally) Deal with all general enquiries, explain procedures and make new and follow-up appointments Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed Enter requests for home visits onto the computer system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor (as per visit protocol) Chaperone patients as and when required Action medication queries / repeat prescription / online repeat prescription requests / EPS cancellation requests / EPS Tracker Liaise with patients and pharmacies to resolve issues with medication Ensure all incoming and outgoing tasks are actioned appropriately and in a timely manner. About us Weare a well-established training Practice based across the City of Durham withpremises in Bearpark, Framwellgate Moor and Gilesgate. Our combined list size is currently 14,450across three sites. Weare a friendly, innovative and supportive practice with a strong emphasis onwork / life balance. An excitingopportunity has arisen for a friendly and enthusiastic person to join the teamhere at Dunelm Medical Practice. Weare currently looking for someone who can work from our Gilesgate site but prepared to work between our three sites as the need arises. If this is you, we would love to hear from you! Job responsibilities Medical Receptionist REPORTS TO: Team Lead at site HOURS: up to 37.5 hours per week - Job share considered BASE: Framwellgate Moor, Bearpark and across the practice when required Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities Maintaining and monitoring the practice appointment system To ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Answer incoming phone calls, transferring calls or dealing with the callers request appropriately, taking messages to pass onto the appropriate person (as per practice protocol). Care Navigation - Signpost patients to the most appropriate service (internally or externally) Deal with all general enquiries, explain procedures and make new and follow-up appointments Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed Enter requests for home visits onto the computer system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor (as per visit protocol) Chaperone patients as and when required Action medication queries / repeat prescription / online repeat prescription requests / EPS cancellation requests / EPS Tracker Liaise with patients and pharmacies to resolve issues with medication Ensure all incoming and outgoing tasks are actioned appropriately and in a timely manner; GP2GP transfers / appointment cancellation updates / PDS updates / new patient address / pathology / online service requests / letter to action / tasks from clinical staff. Understanding and fully utilising SystmOne Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts Input data into the patients healthcare records as necessary Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Ensure correspondence, reports, results etc are scanned / filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen Ensure that all new patients are registered onto the computer system promptly and accurately Make refreshments where necessary, ensure the kitchen is kept clean in turn with other staff To provide general support to the doctors, management team and health professionals involving word processing with general clerical work Input patient data ensuring correct Read/SNOMED codes are used To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner To assist with the gathering of statistics and information when required You will be required to cover for members of the reception/secretarial team during periods of sickness and annual leave, across all of the sites in order to maintain operation efficiency. Maintain adequate supplies of office stationery in order to perform your duties Any other duties deemed reasonable by the Partners/Practice Management Team. Premises Open up the reception/admin areas at the start of the day when first to arrive and make all necessary preparations to receive patients When last to leave at the end of the day, ensure that the reception area is totally secured, telephone system is switched over to the Out of Hours Service Ensure all confidential information / prescriptions are locked away Undertake any other additional duties appropriate to the post as requested by the Partners/Practice Management Team. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety - The postholder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy and in line with current legislation, to include Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Maintain work areas in a tidy and safe way and free from hazards Report potential risks identified Equality and Diversity The postholder will support the equality, diversity and rights of patients, carers and colleagues in line with Practice policies and procedures and current legislation. Information Governance The practice is committed to improving the way it manages information. Information Governance pulls together a variety of initiatives relating to how NHS agencies use information and aims to improve the security, confidentiality, quality and accessibility of this information. It is essential that you have an understanding of these initiatives and are aware of your responsibilities in managing information on a day to day basis. A number of policies have been developed detailing staff obligations in relation to these areas, in particular around IT Security, Records Management and Freedom of Information. It is a condition of your employment that you act in accordance with these policies and participate in training offered by the practice in relation to these. All papers and files are the property of the Practice and remain so irrespective of origin or authorship. Personal & Professional Development The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include attendance at any courses and/or study days to ensure that professional development requirements for growth are met. The postholder will participate in any training programme/performance review process implemented by the practice as part of this employment. Corporate Important note This reflects the duties we currently anticipate the post holder undertaking. However, due to the nature of the role this may change over time. You will be expected to undertake tasks/duties required to maintain the efficient running of the practice which may not be detailed on this but which are commensurate with your grade and within your capabilities. Any permanent changes to this will be made following consultation with the postholder. Quality The postholder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk, in particular Teamnet and Safeguard Incident & Risk Management System (SIRMS) Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Ensure self and team carry out all mandatory training (CPR, Safeguarding, Information Governance, etc) Communication: The postholder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Communicate effectively with other partner agencies including but not limited to, Community Staff, Practice and community pharmacists, Nursing Homes and other third sector partners. Recognise peoples needs for alternative methods of communication and respond accordingly as per Accessible Information Standards. Contribution to the implementation of services: The postholder will Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Develop protocols to support business change Job responsibilities Medical Receptionist REPORTS TO: Team Lead at site HOURS: up to 37.5 hours per week - Job share considered BASE: Framwellgate Moor, Bearpark and across the practice when required Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities Maintaining and monitoring the practice appointment system To ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Answer incoming phone calls, transferring calls or dealing with the callers request appropriately, taking messages to pass onto the appropriate person (as per practice protocol). Care Navigation - Signpost patients to the most appropriate service (internally or externally) Deal with all general enquiries, explain procedures and make new and follow-up appointments Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed Enter requests for home visits onto the computer system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor (as per visit protocol) Chaperone patients as and when required Action medication queries / repeat prescription / online repeat prescription requests / EPS cancellation requests / EPS Tracker Liaise with patients and pharmacies to resolve issues with medication Ensure all incoming and outgoing tasks are actioned appropriately and in a timely manner; GP2GP transfers / appointment cancellation updates / PDS updates / new patient address / pathology / online service requests / letter to action / tasks from clinical staff. Understanding and fully utilising SystmOne Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts Input data into the patients healthcare records as necessary Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Ensure correspondence, reports, results etc are scanned / filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen Ensure that all new patients are registered onto the computer system promptly and accurately Make refreshments where necessary, ensure the kitchen is kept clean in turn with other staff To provide general support to the doctors, management team and health professionals involving word processing with general clerical work Input patient data ensuring correct Read/SNOMED codes are used To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner To assist with the gathering of statistics and information when required You will be required to cover for members of the reception/secretarial team during periods of sickness and annual leave, across all of the sites in order to maintain operation efficiency. Maintain adequate supplies of office stationery in order to perform your duties Any other duties deemed reasonable by the Partners/Practice Management Team. Premises Open up the reception/admin areas at the start of the day when first to arrive and make all necessary preparations to receive patients When last to leave at the end of the day, ensure that the reception area is totally secured, telephone system is switched over to the Out of Hours Service Ensure all confidential information / prescriptions are locked away Undertake any other additional duties appropriate to the post as requested by the Partners/Practice Management Team. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety - The postholder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy and in line with current legislation, to include Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Maintain work areas in a tidy and safe way and free from hazards Report potential risks identified Equality and Diversity The postholder will support the equality, diversity and rights of patients, carers and colleagues in line with Practice policies and procedures and current legislation. Information Governance The practice is committed to improving the way it manages information. Information Governance pulls together a variety of initiatives relating to how NHS agencies use information and aims to improve the security, confidentiality, quality and accessibility of this information. It is essential that you have an understanding of these initiatives and are aware of your responsibilities in managing information on a day to day basis. A number of policies have been developed detailing staff obligations in relation to these areas, in particular around IT Security, Records Management and Freedom of Information. It is a condition of your employment that you act in accordance with these policies and participate in training offered by the practice in relation to these. All papers and files are the property of the Practice and remain so irrespective of origin or authorship. Personal & Professional Development The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include attendance at any courses and/or study days to ensure that professional development requirements for growth are met. The postholder will participate in any training programme/performance review process implemented by the practice as part of this employment. Corporate Important note This reflects the duties we currently anticipate the post holder undertaking. However, due to the nature of the role this may change over time. You will be expected to undertake tasks/duties required to maintain the efficient running of the practice which may not be detailed on this but which are commensurate with your grade and within your capabilities. Any permanent changes to this will be made following consultation with the postholder. Quality The postholder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk, in particular Teamnet and Safeguard Incident & Risk Management System (SIRMS) Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Ensure self and team carry out all mandatory training (CPR, Safeguarding, Information Governance, etc) Communication: The postholder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Communicate effectively with other partner agencies including but not limited to, Community Staff, Practice and community pharmacists, Nursing Homes and other third sector partners. Recognise peoples needs for alternative methods of communication and respond accordingly as per Accessible Information Standards. Contribution to the implementation of services: The postholder will Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Develop protocols to support business change Person Specification Qualifications Essential 5 GCSEs C / 5 and above Good IT skills Desirable Experience of working in NHS Good working knowledge of clinical systems (SystmOne) Experience Essential Customer service skills Ability to work on own initiative Desirable Experience of General Practice or in a health care setting Knowledge and skills Essential Time Management Planning and prioritising Problem solving Accuracy in work Able to work to tight deadlines Able to work to protocols / guidelines Ability to communicate effectively to the practice team Ability to travel independently between sites Desirable Car driver / clean driving licence Personal qualities Essential Self motivated Articulate Ability to work under pressure Working in an office environment Good written and verbal communication skills Adaptable / Flexibility Reliable / Proven attendance record Sense of humour Able to manage conflict. Able to cope with unexpected situations and provide solutions to problems Able to communicate effectively and clearly Diplomacy / tact Person Specification Qualifications Essential 5 GCSEs C / 5 and above Good IT skills Desirable Experience of working in NHS Good working knowledge of clinical systems (SystmOne) Experience Essential Customer service skills Ability to work on own initiative Desirable Experience of General Practice or in a health care setting Knowledge and skills Essential Time Management Planning and prioritising Problem solving Accuracy in work Able to work to tight deadlines Able to work to protocols / guidelines Ability to communicate effectively to the practice team Ability to travel independently between sites Desirable Car driver / clean driving licence Personal qualities Essential Self motivated Articulate Ability to work under pressure Working in an office environment Good written and verbal communication skills Adaptable / Flexibility Reliable / Proven attendance record Sense of humour Able to manage conflict. Able to cope with unexpected situations and provide solutions to problems Able to communicate effectively and clearly Diplomacy / tact Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dunelm Medical Practice Address Dunelm Medical Practice Glue Garth